The TrustMakers
Trust is the ultimate currency in the relationship that all institutions – businesses and brands, governments, NGOs, media – build with their stakeholders. Trust enables an organization to operate, lead and thrive. Join The TrustMakers, where listeners connect with global experts to learn what it takes to build trust in today’s society.
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Episodes

Oct 4, 2022
Oct 4, 2022
18 min
Follow behind the scenes as Edelman’s Smita Reddy talks with Klondike’s Tracy Shepard-Rashkin about the ice cream discontinuation that shook the internet, and how the brand decided to respond. “Brands like Klondike have to discontinue products all the time. Flavors come and flavors go usually without much muss and fuss. We knew Choco Taco would be … Continue reading "The TrustMakers Special: The Story Behind Choco Taco’s Final Act"

Sep 16, 2022
Sep 16, 2022
28 min
Hillary Hoffower, Success Editor at Fortune, joins Edelman’s Jackie Cooper to talk about the defining differences between Gen Z and Millennials, why there’s more to Gen Z than Tik Tok, and how younger generations are shaking up the workplace. “At the end of the day, Gen Z wants a personalized career experience. They want to … Continue reading "Fortune’s Hillary Hoffower on What Makes Gen Z Tik (Tok)"

Sep 2, 2022
Sep 2, 2022
37 min
The Edelman Trust Institute’s Justin Blake sits down for a wide-ranging conversation with Dr. Stephanie Creary, Assistant Professor of Management at the Wharton School and Visiting Faculty Fellow at Harvard’s Institute for Business in Global Society, on the latest 2022 Edelman Trust Barometer Special Report: Trust in the Workplace. Justin and Stephanie discuss corporate action … Continue reading "Professor Stephanie Creary on the Differences Between Today’s Business Students and CEOs"

Aug 19, 2022
Aug 19, 2022
34 min
Justin Blake, Executive Director of the Edelman Trust Institute, is joined by Franz Paasche, Senior Vice President and Chief Corporate Affairs Officer at PayPal. Justin talks to Franz about PayPal’s approach to stakeholder engagement, its history of taking a stand on societal issues, and how the company acts upon values. “When we prioritize stakeholders, we … Continue reading "PayPal’s Franz Paasche on Creating Value for Stakeholders"

Aug 5, 2022
Aug 5, 2022
29 min
Smita Reddy, Edelman’s US Brand Chair, sits down with Anisha Raghavan, CMO of No7 Beauty Company at Walgreens Boots Alliance, for a wide-ranging interview to talk about the changing role of the CMO, No7’s legacy of supporting female empowerment, the broad influence of Gen Z, and representation in corporate leadership. “It used to be that … Continue reading "Walgreens Boots Alliance’s Anisha Raghavan on Bringing Heritage Brands into the Future"

Jul 22, 2022
Jul 22, 2022
22 min
Andrea Hagelgans, Managing Director of U.S. Social Issues Engagement, is joined by Erika Soto Lamb, Vice President of Social Impact Strategy at MTV Entertainment Group and former founding CCO of Everytown for Gun Safety. Andrea talks to Erika about how she became involved in corporate social impact, why businesses should get involved in social issues, … Continue reading "Erika Soto Lamb on the Corporate Responsibility to Drive Social Change"

Jun 30, 2022
Jun 30, 2022
20 min
Jackie Cooper, Edelman’s Chief Brand Officer, is joined by Phil Thomas, Chairman of Cannes Lions, at the 2022 Cannes Lions International Festival of Creativity in France. Jackie and Phil talk about highlights from this year’s festival, some of the best campaigns of the year, and the findings from the 2022 Edelman Trust Barometer Special Report: … Continue reading "Cannes Special Part 3: Phil Thomas on Applied Creativity at Cannes"

Jun 29, 2022
Jun 29, 2022
26 min
Jackie Cooper, Edelman’s Chief Brand Officer, sits down with Aline Santos, Chief Brand Officer and Chief DE&I Officer at Unilever, at the 2022 Cannes Lions International Festival of Creativity in France. Jackie and Aline talk about the power of representation in marketing, how brands can successfully execute purpose, and the findings from the 2022 Edelman Trust … Continue reading "Cannes Special Part 2: Aline Santos on Building Brands with Purpose"

Jun 22, 2022
Jun 22, 2022
20 min
Jackie Cooper, Chief Brand Officer, sits down with Edelman’s CEO, Richard Edelman, at the 2022 Cannes Lions International Festival of Creativity in France. Jackie and Richard talk about Edelman’s history at Cannes Lions and delve into the findings from the 2022 Edelman Trust Barometer Special Report: The New Cascade of Influence. “The confluence between corporate … Continue reading "Cannes Special Part 1: Richard Edelman on The New Cascade of Influence"

Jun 10, 2022
Jun 10, 2022
31 min
Jackeline Stewart-Hawkins, EVP and Head of Multicultural Communications at Edelman, sits down with Janet Murguía, President and CEO of UnidosUS, to explore the findings from the latest 2022 Edelman Trust Barometer Special Report: Business and Racial Justice in America. Janet and Jackeline talk about why Americans’ fears over racism surged, the importance of discussing systematic … Continue reading "Janet Murguía on Fostering an Inclusive Workforce"


